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Reliability, sustainability and responsiveness for agencies

As an integrator of Open-Source software you want a professional partner to make sure the solutions you are providing are something your clients can rely on.

Reliability

Reliability
  • Support by a professional team
  • Proven and tested extension pool
  • More trust in TYPO3 product portfolio

Sustainability

Sustainability
  • Guaranteed future for offered extensions
  • Less disruptive paperwork
  • More time for project work

Responsiveness

Responsiveness
  • Professionally preprocessed tickets
  • Guaranteed response time
  • Prioritized processing on higher levels

Better Focus

A good and reliable hotline often is hard to find. This applies to proprietary and commercial products as well as to free Open-Source software like TYPO3 extensions.

With our service level agreements you get a moderated service desk with optional chat for agencies and clients, professionally preprocessed tickets for developers and agencies as well as a qualified and professional service hotline on higher levels.

Shared Workload

In your agency you most likely strive to optimize your worktime and try to get rid of everything unneccessary so we got just the right solution for you.

With our service level agreements you outsource all your basical bugfixing work and get it done by people who know 100% what they are doing, since they propably  developed your product. This means less fixing and more actual project work for you.

More Comfort

Many agencies are troubled with overtime, stressed weeks and close deadlines. Reasons are often bugs in your products and work which should be done by somebody else.

We are that somebody. When you chose our service level agreements you agree to less stress and workload. Your developers do the work they are supposed to and don't waste time on bugs hence having more free time, giving your company more comfort.

Developers

As a developer of Open-Source software you want a professional partner to make sure your solutions are something your clients can rely on.

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Agencies

As an integrator of Open-Source software you want a professional partner to make sure the solutions you are providing are something your clients can rely on.

Customers

As a user of Open-Source software you want a professional partner to make sure the solutions provided to you are something your business can rely on.

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Rescue Service

When our response team identified a case of emergency, you need highly experienced professionals to keep the deadline or reanimate your project.

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Individual commitment to a group effort - that is what makes a team work,
a company work, a society work, a civilization work.

Vince Lombardi