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Pricing examples for TYPO3 Service Level Agreements

Depending on the number of public or internal extensions, high or low priority processing of tickets, response time and availability and the monthly fee you are going to spend, we can calculate your individual SLA pricing for your particular scenario. Check out these examples for different SLA levels to get an idea of the possible ranges.

Professional Team

Each of the developers in our team has proven their experience as contributor of high quality code to the TYPO3 core or TYPO3 extensions.

For developers our service level agreements mean a team of professionals covering your back in case of vacation or illness. For agencies and customers they provide professional support and assistance in case of trouble or emergency.

Extension Pool

Each of the extension maintainers in our team have granted us the right to fix, modify or refactor their extensions to their and your needs.

For developers our service level agreements mean to have a back up taking care of their extensions if they are fully booked. For agencies and customers they establish a selection of proven and tested extensions.

Trusted Products

Having a professional team and a pool of proven and tested extensions makes the TYPO3 products involved more trustable.

With our service level agreements agencies and customers get a credible product portfolio they can rely on within their projects. This helps developers to get more stability on revenues for their Open-Source contributions.

Bronze Level SLA

Bronze Level SLA
  • 1 public extension free of charge
  • 2 business days response time
  • starting at 200.-€ / month + VAT

Silver Level SLA

Silver Level SLA
  • 3 public extensions free of charge
  • 1 business day response time
  • starting at 500.-€ / month + VAT

Gold Level SLA

Gold Level SLA
  • 6 public extensions free of charge
  • 8h response time on business days
  • starting at 1,000.-€ / month + VAT

Platinum Level SLA

Platinum Level SLA
  • 9 public or internal extensions free of charge
  • 8h response time 24/7
  • starting at 3,000.-€ / month + VAT

Diamond Level SLA

Diamond Level SLA
  • 13 public or internal extensions free of charge
  • 4h response time 24/7
  • starting at 12,500.-€ / month + VAT

Rescue Service

Rescue Service
  • Assistance by a professional team
  • Proven and tested extension pool
  • Trustable TYPO3 product portfolio

TYPO3 is much more than a CMS for those working on it.
It's like a lifestyle, a place to belong, to contribute, where you have friends and get new ones.

Kasper Skårhøj